Frequently asked questions

Straight from FMCSA — the US Department of Transportation agency that registers every trucking company in America. It is the same official data behind the government's SAFER website. We sync it every day and clean it up so it is easy to search.

We update daily. A new carrier typically appears here 1–3 days after it registers with the government — that is as fast as the government publishes it. Nobody has this data faster; every tool in the industry drinks from the same source.

Yes — every record is an official federal registration. You can verify any carrier yourself: open its page and press "Verify on SAFER", which shows the same company on the government's own website.

Those numbers are typed in by the carrier itself on its registration form (MCS-150), and the government never checks them. So "1 truck, 400 drivers" is almost always a typing mistake by the carrier. When a number looks impossible we show a red "Check data" warning on the row — trust the truck count, it is the more reliable figure.

Every registered company gets a USDOT number — its federal ID. An MC number is the separate "operating authority" that allows hauling other people's freight across state lines for money. Brand-new carriers often show "MC pending" because authority takes a few weeks after registration — those are some of the best leads, because they are just starting out.

It means an insurance company has filed coverage for that carrier with FMCSA — we show the insurer's name, coverage type, amount and effective date on the carrier's page. It is a strong trust signal, but always verify insurance directly before signing a contract.

Interstate carriers cross state lines (Texas to Oklahoma) — they run national loads and need federal authority. Intrastate carriers only work inside one state. For dispatching, interstate carriers are usually the prime prospects.

Browsing and searching the full database is free. Contact details (phone and email) of the newest registrations — the hottest leads — unlock with a Pro account. Older leads show full contact info for everyone.

You can browse without one. An account (free) adds your private tools: call tracking, notes on carriers, the My Calls history and the My Prospects list.

Click any phone number (or the phone icon) and your dialer opens with the number ready. By default that is Google Voice in your browser — using whichever Google account you choose in the footer setting. If you use another dialer (OpenPhone, RingCentral, a desk phone app), switch the footer setting to "Phone app" and clicks will go to it instead. The number is also copied to your clipboard every time, as a backup.

That page means the Google account your browser used has no Voice service on it. Two fixes: sign into the Google account that has your Voice, then set the small "acct" number in the footer to match the number you see in voice.google.com/u/N when you open Voice yourself. If you do not have Google Voice at all, switch the footer setting to "Phone app" and use your own dialer.

Every row has a circle on the left. After a call, click it and pick what happened — No answer, Voicemail, Call later, Has dispatcher, Interested, or Not interested. The row gets a colored chip, and everything collects on your My Calls page, where you can filter by result. Carriers you mark "Interested" also appear on your My Prospects page — your warm list.

No. Notes, call results and your prospect list are strictly private to your account. Every user of DispatchRadar sees only their own.

Yes. This is public data published by the US government specifically so the industry can use it — US government works are public domain. We show the source on every page. How you contact carriers is up to you: normal business calling rules (like do-not-call requests) always apply.

We mirror the official record, so we cannot edit it — only the carrier can, by updating its MCS-150 form or filing a correction with FMCSA. Once the government updates, our daily sync picks it up automatically.